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Robert Ellis Estate Agents

35 years experience selling and letting properties in your area.

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Call us today
Arnold Sales Lettings
Long Eaton Estate Agents
Long Eaton Lettings
Stapleford Sales
Stapleford Lettings
Beeston Lettings
Professional Commercial Department
The Mortgage Company
Accounts Department
Beeston Estate Agents
Robert Ellis

Frequently Asked Questions

We’re always happy to help, so if you’d like to pop in for a chat, or arrange a valuation feel free to get in touch today.

Frequently Asked Questions

Buying

Are there any benefits or discounts I can get as a first time buyer?

As a first-time buyer, you currently don’t have to pay any stamp duty on a property worth up to £425,000 – this policy is in place until March 2025, at which point the figure will drop to £300,000.

Do I need a mortgage to buy a house?

If you have the cash to buy a property outright, you won’t need a mortgage. However, most people don’t have that kind of money available. When you make an offer on a house, you will need to provide proof of available funds, whether in the form of your own savings or a mortgage offer from a lender.

What is stamp duty? How much will it cost me?

Stamp duty is a tax levied on property purchases that applies to properties sold for over £250,000. The current rates are:

Purchase price of £250,001 to £925,000: 5%

Purchase price of £925,001 to £1.5 million: 10%

Purchase price of over £1.5 million: 12%

These rates are incremental, so if the purchase price is £1 million, you pay no tax on the first £250,000; 5% on the next £675,000 (=£33,750) and 10% on the last £75,000 (=£7,500). That would make a total of £41,250.

What do I do after my offer has been accepted?

One of the most important things you’ll need to do is appoint a solicitor to act on your behalf. They’ll be able to guide you through most of the processes involved in buying a house. You also need to ensure your funding is secured – let your mortgage provider know you’ve had an offer accepted so that they can carry out their own checks. You’ll also need to arrange for a survey to see if there are any structural issues with the property that were not immediately apparent at the time of viewing.

How do I put an offer in on a house I have seen through Robert Ellis?

When you see a property that you are interested in buying, just give us a call with your offer. We’ll pass it on to the seller and let you know their response as soon as we hear back from them.

General

Is Robert Ellis an independent estate agent?

Yes! We work exclusively in and around Nottinghamshire and Derbyshire and have been providing independent estate agent services to the area for over 35 years.

Does Robert Ellis have branches I can visit?

We have a number of branches in the Nottingham area that handle both sales and lettings. These are in Arnold, Beeston, Long Eaton and Stapleford. Our Long Eaton branch also deals with commercial sales and lettings.

Landlords

Who is responsible for finding a new tenant if my current one leaves?

We will market your property to a wide range of prospective tenants and all viewings will be conducted by our experienced team. We’ll also carry out all the necessary background checks, draw up the tenancy and hold their deposit once the tenancy is agreed.

Who pays for the council tax in a rental property – tenant or landlord?

Council tax is the responsibility of the tenant unless stated otherwise in your rental agreement.

Will my property get regularly inspected?

We make regular inspections of all properties rented through us and can advise you as to any maintenance or remedial works that may be required. At the end of a tenancy, we’ll carry out a more detailed inspection against the original inventory.

Why should I use a property management company?

A good property management company can take all the stress and time out of renting a property. It also means that you’ll be properly advised regarding the numerous legal responsibilities you have as a landlord. We can handle everything from finding new tenants and collecting their rent to organising gas safety checks and managing any necessary maintenance needs.

How do I know what rent to charge?

Our experienced Lettings Valuers will help you find the right rent to charge based on the state and size of your property, the rental market in your area and recently agreed lets. When you let with us, our aim is to make sure you get the best possible value, keep void periods to a minimum and attract the right sort of reliable tenant.

Mortgages

Can I get a mortgage from Robert Ellis?

We do not provide mortgages at Robert Ellis, but our sister company The Mortgage Company does act as a mortgage broker and can help you find the best mortgage for your situation. Their expert advisors can search through over 80 different lenders to help you find your ideal mortgage, and then guide you through every step of the process to make it as smooth and trouble-free as possible.

How much can I borrow?

How much you can borrow will depend on a number of factors, such as your income, your credit history and your regular outgoings. Most lenders will allow you to do a soft credit check to get an idea of how much you could borrow without affecting your credit rating.

What is a mortgage in principle?

A mortgage in principle is a statement from a lender saying that they will lend you a certain amount, based on details such as your income, debts and regular outgoings. It is intended to help you see what you can afford when looking for a property. When you have an offer on a property accepted, you’ll need to provide more detailed information for the lender to finalise your mortgage offer.

What is a mortgage?

A mortgage is a long-term loan secured against the value of the property you are buying. If you keep up the payments as agreed, at the end of the term of the loan, the property is wholly yours. However, if you fail to repay the money, your lender can seize your home to recover their money.

Renting

Who can be my reference?

We don’t ask for a personal or professional reference, but we will ask for your previous addresses, employment details, credit history and contact details for your current landlord (if applicable).

How do I apply to rent a property from Robert Ellis?

If you’re interested in renting one of the properties on our website, download and complete our Tenancy Application form. Return it to one of our offices together with proof of your current address, photo identification (passport or driving licence), and three months’ bank or building society statements, payslips or other proof of earnings.

Can I have pets in a rented property from Robert Ellis?

You must have the written agreement of the landlord to keep pets at a rental property. The government is currently looking into new legislation that would allow a tenant to request the right to keep a pet in a rental property, which the landlord must “consider and not unreasonably refuse”. If you have pets and are looking for a new home, ask us about any pet-friendly properties we have available to rent.

Who is in charge of white goods in a rented property?

If white goods have been supplied by your landlord, they are responsible for their repair and replacement and for ensuring that they are safe to use. Any white goods that you introduce into the property are your own responsibility. Your tenancy agreement should detail what is included.

How long can I rent a property for?

Assured shorthold tenancies can run for any length of time, but you have a legal right to stay in a property for at least six months. The agreement automatically renews when it expires so that the landlord cannot evict you without giving proper notice – usually four weeks, or longer if you’ve been in the property for more than two years.

How is my deposit protected when renting a property?

All deposits must be protected by being placed in a government-approved tenancy deposit scheme (TDP) and should be returned to you within ten days of you and your landlord agreeing how much will be reimbursed at the end of the tenancy.

Selling

How do I set the price of my house?

There are a number of factors that go into determining the asking price when you put your house on the market. Our experienced valuers will be able to provide you with expert advice regarding the state of the local market, taking into account recent sales in the area and whether your preference is to get the best possible value or achieve a quick sale.

How do I find out the value of the house I want to sell?

Our experienced team carries out free valuations across the area – you can request a free valuation for your property by filling in our online form, giving us a call or popping into one of our local branches.

How quickly can I sell my house?

Once you’ve accepted an offer, you can usually expect the full process to take another 12 weeks before completion. Remember that a leasehold property will nearly always take longer to complete because of the third-party involvement of the freeholder. Having said that, every sale is different – some can go through quickly, while others seem to throw up new delays and problems at every turn. We’ll make sure you’re kept fully up to date with any developments and will work hard to see your sale go through as smoothly as possible.

How can Robert Ellis help me sell my house?

From getting a professional valuation to using the very latest marketing tools available, Robert Ellis will be there to help make selling your house as straightforward and stress-free an experience as possible. Our extensive local knowledge and proactive approach to selling mean that we’re committed to achieving a quick sale at a price that you’re happy with.

Do you need a solicitor to sell a house?

While it is theoretically possible to sell a house without a solicitor, we would always strongly advise you to engage the services of an experienced conveyancing solicitor. That’s because there is a lot of complex legal work involved in transferring property and the costs of getting it wrong could be substantial.

We're fully accredited:

  • RICS
  • NAEA
  • Property Ombudsman
  • NAEA Property Mark
  • Arla Property

Find Your Nearest Robert Ellis Branch

Our happy, experienced team can lighten your workload and brighten up your day

Arnold Sales & Lettings

78 Front Street,

Arnold,

Nottingham

NG5 7EJ

0115 6485 485 Find Out More

Beeston Estate Agents

12 High Road,

Beeston,

Nottingham

NG9 2JP

0115 922 0888 Find Out More

Beeston Lettings

130 High Road,

Beeston,

Nottingham

NG9 2LN

0115 922 9090 Find Out More

Long Eaton Estate Agents

5 Derby Road,

Long Eaton,

Nottingham

NG10 1LU

0115 946 1818 Find Out More

Long Eaton Lettings

11 Derby Road,

Long Eaton,

Nottingham

NG10 1LU

0115 946 6946 Find Out More

Stapleford Lettings

30 – 32 Derby Road,

Stapleford,

Nottingham

NG9 7AA

0115 949 6740 Find Out More

Stapleford Sales

30 – 32 Derby Road,

Stapleford,

Nottingham

NG9 7AA

0115 949 0044 Find Out More

The Mortgage Company

50 – 52 Market Place,

Long Eaton,

Nottingham

NG10 1LT

0115 951 8898 Find Out More

Arnold Sales & Lettings

Beeston Estate Agents

Beeston Lettings

Long Eaton Estate Agents

Long Eaton Lettings

Stapleford Lettings

Stapleford Sales

The Mortgage Company

Find Your Nearest Robert Ellis Branch

Our happy, experienced team can lighten your workload and brighten up your day

Arnold Sales & Lettings

Arnold Sales & Lettings

78 Front Street,

Arnold,

Nottingham

NG5 7EJ

0115 6485 485 Find Out More
Beeston Estate Agents

Beeston Estate Agents

12 High Road,

Beeston,

Nottingham

NG9 2JP

0115 922 0888 Find Out More
Beeston Lettings

Beeston Lettings

130 High Road,

Beeston,

Nottingham

NG9 2LN

0115 922 9090 Find Out More
Long Eaton Estate Agents

Long Eaton Estate Agents

5 Derby Road,

Long Eaton,

Nottingham

NG10 1LU

0115 946 1818 Find Out More
Long Eaton Lettings

Long Eaton Lettings

11 Derby Road,

Long Eaton,

Nottingham

NG10 1LU

0115 946 6946 Find Out More
Stapleford Lettings

Stapleford Lettings

30 – 32 Derby Road,

Stapleford,

Nottingham

NG9 7AA

0115 949 6740 Find Out More
Stapleford Sales

Stapleford Sales

30 – 32 Derby Road,

Stapleford,

Nottingham

NG9 7AA

0115 949 0044 Find Out More
The Mortgage Company

The Mortgage Company

50 – 52 Market Place,

Long Eaton,

Nottingham

NG10 1LT

0115 951 8898 Find Out More

Top

-/5

Verified customer feedback

- rating based on

- reviews

Excellent

  • Petra

    I was working together with Joely Golding on my property purchase. As a first time buyer, I was very happy with her service. She was always helpful,...easy to reach and very pleasant to deal with. :)

    1 day ago

  • Stephen Charlesworth

    Great service from start to finish, kept us up to date throughout the sale and answered all our queries making the whole process stress free 👍😊...We thank you all x Steve & Karen

    4 days ago

  • Kirsty & Matthew Denham

    Well what can I say..from day one when Nathan came round and advised the renovations we needed to do so we could get it on the market up until exchang...e they've been brilliant. Throughout the whole process Beth has been supportive and on the ball. Selling a house and buying another is a very stressful time but everyone at Robert Ellis were very reassuring, approachable at all times and just made you feel comfortable it was going in the right direction. Good news is our house sold in 1 week with completion within ~3months. So happy. Thank you to the team and would highly recommend.

    5 days ago

  • Becky

    Holly at Robert Ellis Long Eaton dealt with the sale of my property in a very professional manner from the beginning. The buyer was rather 'difficult'...at times, but this did not faze Holly. Her confident manner meant that she was with me every step of the way, and was always available to answer questions and provide speedy and helpful responses. Holly worked hard to keep up the momentum, keeping me informed right through to the end of a sensitive sale. Well done, Holly - and thank you!

    6 days ago

  • Anonymous

    From the Off the staff in Long Eaton Office were polite, efficient and friendly. Holly and Joely was my main point of contact, they were approachable...and always came back to us quickly. When the sale went wobbly they saved the day snd remained calm in the process. Thanks to both Ladies, i would not hesitate to recommend Robert Ellis in the Future.

    1 week ago

  • Alice & James

    Every step of the way the team have communicated well and guided us through the process. Stapleford branch is a very caring and helpful team, I would...highly recommend.

    1 week ago

  • Vera

    We had a very positive experience when selling our family home. From the outset, Holly (Torr) guided us through the process. The initial marketing...of the property was executed rapidly and was very effective as we had a request to view it within a week of going live. Holly worked extremely hard securing viewings and showing potential buyers around the property ensuring she kept us fully informed every step of the way. Any hitch was dealt with quickly and effectively. We were selling during an extremely problematic time in the housing market because of the interest-rate rises. However, despite this Holly managed to sell our property. We are really satisfied with the service and would like to thank Holly and her colleagues at Robert Ellis.

    1 week ago

  • Sean Mather

    Friendly, helpful and calm assistance all the way throughout a recent sale. Regular updates, and solid advice when needed. Highly recommended.

    1 week ago

  • Chris Baldock

    Louise helped us through a very difficult sale in poor market times and supported us when two of our sales fell through. Always on the other end of th...e phone if we needed help or advise and always prompt to ring back if unavailable. Thanks Louise.

    1 week ago

  • Simon Cook

    Excellent service by Caroline who handled the property with expertise and diligence.

    1 week ago

  • Alison

    Having had the worst luck, Joely was a fountain of strength throughout. I could not be more thankful for the dedication, communication and general all...-around considerate approach Joely applied to the sale of my property. A wonderful agent who has followed up on the progress of my purchase despite her role in the process now being complete. Thank you!

    1 week ago

  • Emma Stone

    As a first time buyer I had no idea what I was doing throughout the process. However Caroline held my hand throughout explaining what happens and what...to expect. She was realistic and always got back toy phone calls and emails. This made the process a lot easier, any issues that arised it was dealt with straight away and I was kept in the loop

    1 week ago

  • Anonymous

    The sale of our property was dealt with by Beth at the Stapleford branch. She was extremely helpful, always answered any queries and was very efficien...t.

    2 weeks ago

  • David Brown

    Very helpful. Always kept us updated at every stage. Super service. Holly was a gem!

    3 weeks ago

  • John Beardsall

    Beth was always very helpful, with queries, and also the completion of the Sale of 135 Ladywood Road.

    3 weeks ago

  • Simon

    Excellent service from start to finish. Mark was friendly, professional, knowledgeable and experienced, and he was a pleasure to deal with. The servic...e was prompt, thorough, professional and efficient and I would not hesitate to recommend them.

    3 weeks ago

  • Ian

    Can't fault Holly Torr and the team at Robert Ellis. I sold a leasehold flat with them, and there were many problems along the way with management com...pany delays, solicitor delays lots of other unexpected delays, but Holly was brilliant, continually chasing everyone for progress reports and keeping me updated.

    4 weeks ago

  • Natalie

    Thank you to all the team at Robert Ellis, for their help in selling our property and buying our new home. We would like to thank Holly, in particular..., for always being there to assist with any queries we had and making the process as stress-free as possible. We would definitely recommend Robert Ellis! Thank you.

    1 month ago

  • Ian Pilgrim

    Excellent , cannot fault them in an aspect in the service they provided in finding a suitable tenant for our commercial property. Many Thanks

    1 month ago

  • Alison

    Where do I begin, Dawn has been amazing throughout this whole transaction, couldn't have asked for better service from anyone. Wouldn't hesitate to re...commend

    1 month ago